For Fitness, Wellness & Beauty Operators
One Digital Workforce. The Entire Member Experience Improved.
Busy teams miss things. Members notice. Revenue does too.
OMAP® agents work across your business, 24/7, increasing revenue, handling repetitive work, and giving every member or client a fast, consistent response without adding headcount.
Trusted By
Why OMAP
Built From the Work Operators Actually Do.
We saw the problems firsthand: cancellations no one had time to save, payments that went uncollected, leads waiting too long for a response, and staff buried in repetitive work.
That's why we built OMAP, a connected team of AI agents purpose-built for fitness, wellness, and beauty operators. They work across the member and client experience 24/7 to protect revenue, reduce busy work, and catch the opportunities teams miss.
Be there for every member and client, every time. Give people fast, consistent support 24/7 across voice, chat, SMS, and email, from their first question through every interaction that follows.
Give your team more time for the work that needs a human. OMAP agents handle repetitive, time-consuming tasks and follow-up behind the scenes, freeing staff to focus on relationships, service, sales, and the in-person experience.
Protect the revenue you have. Capture more of what's next. Catch cancellations before they become lost members, recover failed and past-due payments, follow up with leads faster, and close the revenue gaps busy teams can't always catch.
Integrations
Keep Your Systems. Add a Connected Digital Workforce.
ABC Ignite
Daxko
ClubOS
Exerp
GroupEx Pro
Mindbody
Club Automation
Glofox
Zen Planner
TeamUp
Jonas Fitness
See how OMAP is directly impacting businesses today
300,000+
Hours of Staff Time Saved
$5.2M+
Revenue Impacted
2,000+
Locations Served
20%
of Members Saved
3.1M+
Member Interactions
Getting Started
Get started in three simple steps
1
See OMAP in Action
We'll learn how your operation works, where work is slipping through, and which agents can make the biggest impact.
2
Connect the Systems You Already Use
OMAP works with your existing platforms, so you can add a digital workforce without replacing the technology your team already relies on.
3
Put Your Agents to Work
Your agents start working across the member and client journey, handling repetitive work, protecting revenue, and supporting your team around the clock.
Available Agents
One Connected Workforce of Specialized Digital Agents.
OMAP brings together purpose-built AI agents for fitness, wellness, and beauty operators. Each handles a specific part of the operation, while working together across the member and client journey to improve experience, increase staff productivity, and grow revenue.
ROI Calculator
See What OMAP Could Mean for Your Bottom Line.
Every missed cancellation, failed payment, unanswered lead, and hour spent on repetitive work adds up. Use the OMAP ROI Calculator to estimate the revenue you could protect, the staff time you could give back, and the impact a digital workforce could make across your operation.
Calculate Your ROI$5.2M+
Revenue Impact
300K+
Staff Hours Saved
3.1M+
Member & Client Interactions
CASE STUDIES
Real Operators. Real Outcomes.
See how fitness, wellness, and beauty operators are using OMAP to protect revenue, give staff time back, and improve the member and client experience across different business sizes and operating models.
Testimonials
“Since integrating OMAP, we've saved thousands of hours in front desk time over the year. It's like hiring a full-time team member who never sleeps.”
Troy MacFarland
Director of Marketing, Fitness SF
“Since deploying the OMAP Concierge agent, members who interacted with our AI agent achieved a join rate more than double our year-to-date average.”
Kris Mulkey
CMO, In-Shape Family Fitness
“Click2Save Agent has made my administrative team's life much easier and more productive while saving members at the same time.”
Chad Shaw
Chief Operating Officer, Fit Athletic Club
“Method Gym saved more than 7% of cancellations, retained over $1,800 in dues, and freed up 23 hours of staff time in just 30 days! Thanks to OMAP’s Click2Save. Fast setup, real ROI, better member experience”
Andy Stromberg
CEO, Method Gym
“Working with the AltaDX team to bring our AI agent, Jim Gains, to life has been an incredible experience. Together, we’ve built something that feels truly human — creating seamless, 24/7 conversations and actionable insights that enhance member engagement and drive measurable results. It’s been inspiring to see innovation turn into real-world impact.”
Hannah Ungar
VP of Marketing, Fitness World Canada
“With the launch of our new AI agent, B. Electric, we’ve taken a major step forward in blending technology with service. From answering member questions to helping new leads explore the club, B. Electric is giving our community 24/7 support and energizing our digital experience. This wouldn’t have been possible without the innovative team at AltaDX, whose expertise made this vision a reality.”
Marco Prokop
Marketing Director, VnV Fitness
FAQ
Got questions? We've got answers.
Explore the most common questions about how OMAP works, how it fits into your operation, and what it takes to get started.
OMAP (Outcomes Micro Agents Platform) is a connected digital workforce purpose-built for fitness, wellness, and beauty operators. Its specialized AI agents work across the systems you already use to improve member and client experience, give staff time back, and protect and grow revenue.
We call this Autonomous Member Operations.
OMAP is built for fitness, wellness, and beauty operators of different sizes, from growing owner-operators to multi-location, franchise, and enterprise organizations. Whether you run a gym, studio, spa, med spa, or another membership- or client-based business, OMAP helps you improve experience, give staff time back, and protect and grow revenue.
You don't need to figure that out on your own. We start by understanding how your business operates, where work is falling through the cracks, and which outcomes matter most. From there, we recommend the agents that can make the biggest impact across member experience, staff productivity, and revenue growth.