AI AGENTS
Feedback Agent
Collects and analyzes feedback from reviews and social channels to help teams respond quickly, uncover trends, and improve the member experience.
CORE FEATURES
Everything the Feedback Agent handles.
Multi-source feedback aggregation
Reviews and social, together
Sentiment categorization & scoring
Scored, not just collected
Urgent issue detection & alerts
Flagged before it escalates
Automated resolution workflows
Routed to an owner
Trend & theme identification
Patterns across the noise
Brand reputation monitoring
Reputation score, tracked
Location-level sentiment
Broken out by site
Integrations
Connects with the channels your members are already talking on.
ABC Ignite
Daxko
ClubOS
Exerp
Mindbody
Club Automation
Glofox
Zen Planner
TeamUp
Jonas Fitness
HubSpot
GymSales
In Touch
Perkville
Gleantap
Google Drive
Microsoft OneDrive
Litmos
Widen
FranConnect
Zendesk
Twilio
OneSignal
Sinch
THE FIT
Built for teams who never want to learn it from a review.
Ideal for
Operators and brand managers who need to see member sentiment in one
place and resolve reputation risks faster across locations.
- Reviews nobody is watching
- Issues that escalate unnoticed
- Sentiment that varies by location
Why teams love it
Surfaces what members really think, flags critical issues before they escalate, and turns unstructured feedback into operational action automatically.
- Problems found before they spread
- Feedback becomes action, not a report
- One view across every location
MORE AGENTS
Explore the rest of the roster.
The one-star review is the first anyone hears about it.
The Feedback Agent catches the signal early, flags it, and routes it to someone who can fix it.
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