AI AGENTS

Playbook Agent

New staff get up to speed faster and answer more consistently, because the training and the SOPs sit inside OMAP®.

40%

FASTER STAFF ONBOARDING

50%

HIGHER TRAINING COMPLETION

Higher

SOP COMPLIANCE

* Figures shown are averages drawn from live customer data across active OMAP® deployments. Individual results vary by business, market, and configuration.

CORE FEATURES

Everything the Playbook Agent handles.

Centralized content repository

Every SOP in one place

Instant search & Q&A

Answers in seconds

Multi-format support

PDF and video content

Customizable modules

Shaped to your SOPs

Progress tracking

See who has completed what

Quizzes & knowledge checks

Confirm the training landed

AI content summarization

Long SOPs made short

Advanced analytics

Completion and competency tracked

Integrations

Connects with the tools your team already works in.

ABC Ignite

Daxko

ClubOS

Exerp

Mindbody

Club Automation

Glofox

Zen Planner

TeamUp

Jonas Fitness

THE FIT

Built for teams who never want a new hire guessing.

Ideal for

Teams with regular onboarding, training, or knowledge-sharing needs —
whether that is one location or fifty.

  • Regular new-hire onboarding
  • SOPs nobody can find
  • Training that varies by location

Why teams love it

Delivers training conversationally, reduces trainer workload, and keeps staff aligned on best practices.

  • Trainers freed from repeat sessions
  • One standard across every location
  • New hires up to speed faster

MORE AGENTS

Explore the rest of the roster.

Staff Productivity

Compliance Agent

Learn more
Member Experience

Receptionist Agent

Learn more
Business Growth

Collections Agent

Learn more

Every new hire learns the job slightly differently.

Playbook Agent gives every member of staff the same answer, from the same SOPs, on day one.

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